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Terms & Conditions

Terms and Conditions

Acceptance of the Terms

By accessing, using or registering on our website ("Platform"), you agree to be bound by these Terms & Conditions (the "Agreement"). If you do not agree with any part of this Agreement, please refrain from accessing the Platform. This Agreement is a legally binding contract between Portarlington Pokies and you.

Eligibility Requirements

To use the Platform, you must:

  • Be at least 18 years old
  • Not be prohibited by law to participate in online gambling
  • Provide accurate information during registration

Minimum Age Requirements

You must be at least 18 years old (or any higher minimum age requirement applicable in your jurisdiction) to access and use the Platform. If you are under 18, please do not attempt to register or access our website.

Geographic Restrictions

The Platform is only available to individuals who are physically located within a country where online gambling is permitted by law. Portarlington Pokies may restrict access to the Platform for certain countries or territories at any time without notice. Please check this page for an updated list of restricted jurisdictions.

Account Registration Rules

To register on our website, you must provide accurate information and follow these guidelines:

  • You can only have one account per user (see One- Account-per-user Policy below)
  • Your email address and contact details must be valid
  • Failure to comply with registration requirements may result in your account being restricted or closed

One-Account-per-User Policy

You are limited to having only one active account on the Platform. If we detect that you have multiple accounts, we reserve the right to close all of them without warning.

Identity Verification and KYC (Know Your Customer)

We may request identification documents from you to verify your age and identity during registration or at any time thereafter. By registering with us, you agree to provide accurate information and comply with our verification procedures.

Account Accuracy Obligations

You must ensure that the account details provided are accurate and up-to-date. Failure to do so may result in restrictions on access to certain features of our website.

Account Security Responsibilities

  • You are responsible for keeping your login credentials safe
  • You agree not to share or distribute your password or login information with any other individual

Login Credentials and Password Protection

You must protect the confidentiality of your account login details. If you have reason to believe that someone else has accessed your account, please contact our support team immediately.

Restricted Behaviour and Prohibited Activities

The following behaviours are strictly prohibited:

  • Hacking or attempting to hack into another user's account
  • Cheating in any gameplay mode
  • Using multiple accounts simultaneously (see One-Account-per-user Policy above)
  • Participating in affiliate schemes without explicit permission

Bonus and Promotion Rules

All bonuses, promotions and special offers are subject to specific terms and conditions which may be modified or removed by us at our discretion. By participating in these programs, you agree to comply with their respective rules.

Wagering and Gameplay Conditions

By playing games on the Platform, you acknowledge that:

  • Winnings will only be paid out when wagering requirements have been met (see Bonus Terms for further details)
  • We reserve the right to void any bet or game if there is a clear error in calculation

Bonus Abuse Prevention

We may prevent bonuses and promotional funds from being used as an advantage by restricting withdrawal amounts. Please consult our bonus terms & conditions for further information.

Deposits and Withdrawals (Only If Supported by Source Material)

By registering on the Platform, you acknowledge that:

  • We reserve the right to accept or reject any deposit request
  • You agree not to attempt to withdraw funds using methods prohibited under applicable laws

Verification Before Withdrawal

We may require verification before paying out your winnings. Failure to comply with our withdrawal procedures may result in delayed or denied payment.

Processing and Review Procedures

All requests for withdrawals are subject to a review process which ensures compliance with all relevant terms & conditions, licensing requirements and anti-money laundering regulations.

Responsible Gambling Expectations

The Platform encourages responsible gaming practices:

  • You must gamble responsibly
  • Self-exclusion options are available (see Responsible Gaming Section below)
  • If you notice any unusual behaviour or suspect someone is at risk of problematic gambling please inform our support team

Self-Exclusion and Account Restrictions

You may choose to exclude yourself from the Platform for a minimum period of 6 months. We will not contact you during this time.

Game Fairness and RNG (Random Number Generator)

We use proven Random Number Generators to ensure fairness in all games, subject to regular audits by external testing agencies.

Technical Interruptions or Voided Gameplay

We reserve the right to suspend service at any time without prior notice. By accessing our Platform, you agree that we are not liable for technical interruptions or voiding of gameplay due to unforeseen circumstances

Suspension or Closure of Accounts

Portarlington Pokies may suspend or close accounts in accordance with this Agreement and applicable law:

  • If you breach these Terms & Conditions
  • For violating licensing terms
  • Due to suspicions of gaming-related misconduct

Intellectual Property and Platform OwnershipPortarlington Pokies is the owner and operator of the Platform, all related intellectual property rights are reserved.

Limitation of Liability

We are not liable for any indirect or consequential losses arising from use of our website. Portarlington Pokies shall be exempted in case of a dispute over bonuses, rewards, technical problems, system malfunctions

Modification of TermsPortarlington Pokies may modify these Terms and Conditions at their discretion by giving reasonable notice on the Platform.

Contact or Support Guidance

For questions about any aspect of this Agreement please contact our customer support team.

By accessing our website and using its services you acknowledge that you have read, understood and agree to abide by these terms.